Return

Cancellation

A cancellation of an order should be made as soon as possible after the order is placed and is valid after agreement by our customer service department.

Vynckier is entitled to claim a flat-rate compensation of 10% of the total value of the cancelled order, without prejudice to the express right to claim higher compensation if proven.

Requesting cancellation?  You can do so by contacting our Technical Customer Service Department (by Contact)

Return

After receiving your order, you have 30 calendar days right of return. Goods returned will be credited with a deduction of -10% from the purchase price. This return right does not apply to: customised items, outlet items or repaired goods.

The transport cost is at the expense of the buyer.

Requesting return?  You can do so by contacting our Technical Customer Service Department (by Contact)